Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Portland! We're seeking motivated entry-level professionals to support critical veteran services. Join our mission-driven team and gain invaluable experience in public service while making a tangible impact on veterans' lives. Enjoy comprehensive benefits, career advancement opportunities, and a collaborative work environment in one of America's most livable cities.
Responsibilities
- Process and maintain veteran benefit applications with precision and confidentiality
- Provide exceptional customer service via phone, email, and in-person inquiries
- Assist with document preparation, filing, and records management
- Support data entry and database maintenance ensuring accuracy
- Coordinate scheduling and logistics for veteran outreach events
- Collaborate with cross-functional teams to streamline service delivery
- Adhere to all federal regulations and VA policies
Qualifications
- U.S. citizenship (required for federal employment)
- Associate's degree or 2 years of relevant experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to pass federal background check
- Basic knowledge of records management principles
- Customer service mindset with problem-solving aptitude