Job Description
Launch your federal career in Columbus, Ohio! The U.S. Department of Veterans Affairs seeks motivated entry-level candidates to join our mission of serving America's heroes. This full-time position offers comprehensive benefits, professional development, and the opportunity to make a tangible impact on veterans' lives. No prior federal experience required – we provide extensive training to set you up for success.
Responsibilities
- Process and maintain veteran benefit applications with strict attention to federal regulations
- Assist veterans and their families with benefit inquiries via phone, email, and in-person
- Prepare accurate documentation and reports for internal review and audits
- Collaborate with cross-functional teams to resolve complex benefit cases
- Update and maintain secure databases in compliance with federal guidelines
- Participate in continuous training on VA policies and procedures
Qualifications
- Associate's degree or equivalent combination of education/experience
- U.S. citizenship required
- Ability to obtain and maintain a moderate-risk background clearance
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Detail-oriented with ability to manage multiple tasks simultaneously
- Basic understanding of federal record-keeping protocols