Job Description
Join the UK Civil Service with zero prior experience! HM Revenue & Customs (HMRC) is seeking motivated individuals to kickstart their careers in public service. This entry-level administrative role offers comprehensive training and a clear pathway to professional growth within one of the UK's most impactful government departments. Benefit from competitive pay, excellent work-life balance, and the opportunity to serve the public while developing transferable skills in data management, customer service, and compliance.
Our London-based team values diversity and welcomes applicants from all backgrounds. No experience is required – we provide all necessary training to succeed. This is your gateway to a stable, rewarding career with the UK government.
Responsibilities
- Process and verify citizen tax documents with precision and confidentiality
- Respond to public inquiries via phone, email, and digital channels
- Maintain accurate digital records using HMRC's secure systems
- Support team objectives through administrative coordination and scheduling
- Assist in compliance verification procedures and documentation
- Collaborate with cross-functional departments on special projects
- Adhere to strict data protection and security protocols
Qualifications
- GCSEs (or equivalent) in English and Mathematics at grades A*-C (9-4)
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to handle sensitive information with discretion
- Strong attention to detail and accuracy in data handling
- Team player with proactive problem-solving approach
- Willingness to complete mandatory government training programs
- UK citizenship or right to work in the UK