Job Description
Launch your federal career with the Department of Veterans Affairs! We're seeking motivated entry-level professionals to support our mission of serving America's heroes in Raleigh, NC. This full-time role offers comprehensive benefits, training, and a clear path for growth within one of the largest federal agencies. Join our dedicated team and make a meaningful impact while gaining invaluable government experience.
Responsibilities
- Process veteran benefits claims with accuracy and attention to detail
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Maintain secure electronic and physical records in compliance with federal regulations
- Assist with scheduling, correspondence, and office administrative tasks
- Collaborate with cross-functional teams to resolve beneficiary inquiries
- Support outreach initiatives to connect veterans with available resources
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's degree preferred)
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Pass background investigation and drug screening
- Willingness to complete mandatory federal training programs