Job Description
Join the U.S. Department of Veterans Affairs as an Entry-Level Federal Administrative Specialist in Indianapolis. This is your opportunity to serve America's heroes while launching a stable career in public service. We offer comprehensive training, competitive benefits, and a collaborative environment where your contributions directly impact veterans' lives. No prior federal experience required – we provide all necessary onboarding and mentorship to ensure your success.
Responsibilities
- Process veterans' benefit claims and documentation with precision and confidentiality
- Manage digital filing systems and maintain accurate records in compliance with federal regulations
- Coordinate with veterans and stakeholders via phone, email, and in-person inquiries
- Support data entry, report generation, and administrative workflow optimization
- Assist with scheduling, meeting coordination, and office operations
- Participate in cross-functional teams to improve service delivery
- Adhere to strict privacy and security protocols for sensitive veteran information
Qualifications
- U.S. citizenship required (mandatory for federal positions)
- High school diploma or equivalent; associate's degree preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to pass federal background check and drug screening
- Basic understanding of veterans' benefits systems (training provided)
- Commitment to serving veterans with empathy and professionalism