Job Description
Launch your federal career with the Department of Veterans Affairs in San Antonio! We're seeking motivated individuals with no prior experience to join our administrative team. This role offers comprehensive training, competitive benefits, and the opportunity to serve our nation's heroes. Enjoy a supportive work environment with career advancement pathways and federal stability.
Responsibilities
- Process veteran benefits paperwork with accuracy and confidentiality
- Manage digital filing systems and document scanning protocols
- Respond to veteran inquiries via phone and email channels
- Assist with scheduling appointments for benefit counseling
- Maintain compliance with federal privacy regulations (HIPAA, FERPA)
- Collaborate with cross-functional teams on case reviews
- Participate in quarterly training on policy updates
Qualifications
- High school diploma or equivalent (GED accepted)
- US citizenship required
- Basic computer proficiency (Microsoft Office Suite)
- Ability to pass federal background check
- Strong attention to detail with data entry skills
- Excellent written and verbal communication abilities
- Willingness to complete 80-hour onboarding program
- No prior federal experience necessary