Job Description
Join the mission to serve our nation's heroes! The Department of Veterans Affairs is seeking motivated individuals without prior experience to launch their federal careers in Colorado Springs. This entry-level clerical position offers comprehensive training, competitive benefits, and growth opportunities within one of America's largest federal agencies.
We value dedication over experience. If you're organized, detail-oriented, and passionate about public service, this is your gateway to a stable, rewarding career with job security, health insurance, retirement plans, and paid leave.
Responsibilities
- Process and maintain veteran benefit documentation with precision
- Provide exceptional customer service via phone, email, and in-person
- Manage digital filing systems and basic data entry tasks
- Assist veterans and their families with benefit inquiries
- Collaborate with cross-functional teams on administrative projects
- Adhere to strict federal compliance and confidentiality protocols
Qualifications
- High school diploma or equivalent (no college required)
- US citizenship and ability to pass federal background check
- Basic computer proficiency (Microsoft Office Suite)
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to federal procedures
- Commitment to serving veterans with empathy and professionalism