Job Description
Launch a Rewarding Career in Federal Benefits Administration
The Federal Pension Services Agency is looking for motivated individuals to join our team in Chicago, Illinois. We are currently offering entry-level positions for Federal Pension Specialists. This is an exceptional opportunity for those seeking to start a stable career in the public sector without prior experience. We provide comprehensive training and mentorship to help you succeed.
As a key member of our organization, you will be instrumental in supporting federal retirees and ensuring the smooth administration of pension plans. If you are organized, detail-oriented, and eager to serve the public, we want to hear from you.
Responsibilities
- Assist federal retirees and employees with inquiries regarding pension eligibility and benefits.
- Process and review pension applications and supporting documentation for accuracy.
- Update and maintain accurate, confidential records in our federal database systems.
- Communicate complex federal regulations and policy changes in clear, accessible language.
- Collaborate with the compliance team to ensure all pension transactions adhere to federal standards.
- Provide excellent customer service and resolve benefit-related issues efficiently.
- Perform data entry and administrative support to ensure daily operations run smoothly.
Qualifications
- High school diploma or GED required; Bachelor’s degree in Finance, HR, or a related field is a plus.
- Strong attention to detail with the ability to detect errors in documentation.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Willingness to learn federal regulations and undergo required training programs.
- U.S. Citizenship or valid work authorization is required.