Job Description
We are seeking dedicated individuals to launch a meaningful career in the public sector. Our Federal Pension Services Division is looking for detail-oriented professionals to join our team in Washington, D.C. This is an outstanding opportunity for recent graduates or career changers to enter the federal workforce without prior experience. We provide comprehensive on-the-job training and a supportive environment for your professional growth.
As a key member of our team, you will play a critical role in ensuring the timely and accurate processing of federal pension benefits. If you are organized, reliable, and passionate about public service, we want to hear from you.
Responsibilities
- Assist federal employees and retirees with pension inquiries, benefit calculations, and eligibility questions.
- Review and process incoming pension applications and supporting documentation with high attention to detail.
- Maintain accurate and secure electronic and physical records of beneficiary information and financial data.
- Prepare routine reports regarding processing metrics and update status tracking systems.
- Collaborate with HR and Finance teams to resolve discrepancies in employee records and claims.
- Participate in mandatory compliance training regarding federal privacy laws and data security.
Qualifications
- U.S. Citizenship is required.
- High school diploma or GED equivalent (Bachelor's degree preferred but not mandatory for this entry-level position).
- Strong attention to detail and the ability to detect errors in numerical data.
- Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent verbal and written communication skills for interacting with the public.
- Ability to pass a background check and adhere to strict federal confidentiality standards.