Job Description
Launch your federal career with the Department of Veterans Affairs in Fresno, CA! We're seeking motivated entry-level professionals to support our mission-serving America's heroes. This full-time role offers comprehensive benefits, training programs, and growth opportunities within the federal government. Join our dedicated team in delivering essential services to veterans while building a stable career with competitive compensation and retirement plans.
Responsibilities
- Assist in coordinating veteran benefit programs and documentation processing
- Manage case files and maintain accurate digital records using VA systems
- Respond to veteran inquiries via phone, email, and in-person interactions
- Support outreach events and community engagement initiatives
- Prepare routine correspondence and reports for program review
- Collaborate with cross-functional teams to ensure service delivery
- Participate in ongoing training on federal regulations and VA protocols
Qualifications
- U.S. citizenship required (federal employment mandate)
- High school diploma or equivalent; bachelor's degree preferred
- Basic proficiency with Microsoft Office Suite and data entry systems
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to handle confidential information with discretion
- Commitment to serving veterans with empathy and professionalism