Job Description
Launch your federal career with the Social Security Administration in New York City! We're seeking motivated Entry-Level Claims Specialists to serve the public by processing retirement, disability, and survivor claims. Join our mission to deliver critical benefits to Americans nationwide while building a stable, rewarding career with exceptional benefits.
This role offers structured training, competitive pay, and opportunities for advancement within one of America's most trusted agencies. Ideal for recent graduates or career-changers seeking public service roles with long-term growth potential.
Responsibilities
- Process and adjudicate Social Security claims with accuracy and timeliness
- Communicate complex benefit information to claimants via phone and written correspondence
- Maintain detailed case documentation in federal systems
- Collaborate with medical and legal teams on complex cases
- Adhere to strict federal regulations and privacy protocols
- Participate in ongoing training on policy updates
- Support community outreach initiatives
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's preferred)
- Proficient in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Basic understanding of federal benefits systems
- Pass background investigation and drug screening
- Ability to work in a fast-paced, regulated environment