Job Description
Join our mission to serve America's heroes as an Entry-Level Federal Program Assistant in Jacksonville, FL. This role offers unparalleled growth opportunities within the federal government while providing direct support to veterans and their families. You'll gain exposure to federal compliance, program administration, and public service operations in a dynamic team environment. Perfect for recent graduates or career changers seeking stable, mission-driven work with comprehensive benefits.
Responsibilities
- Support veteran benefit program coordination and documentation
- Process eligibility applications and maintain case files
- Coordinate with internal stakeholders and external agencies
- Assist in data analysis and reporting for program metrics
- Manage correspondence and communications with veterans
- Support outreach initiatives for underserved veteran populations
- Ensure compliance with federal regulations and privacy standards
Qualifications
- Associate's degree or higher (or equivalent experience)
- U.S. citizenship required
- Basic proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Detail-oriented with organizational aptitude
- Customer service mindset with empathy for veterans
- Passing of federal background check required