Job Description
Launch your federal career with the Department of Veterans Affairs in Virginia Beach! We're seeking motivated entry-level professionals to support critical veteran services. Join a mission-driven team where you'll gain invaluable experience in federal operations while making a tangible difference in veterans' lives. Enjoy competitive benefits, professional development opportunities, and a supportive work environment in one of Virginia's most vibrant coastal cities.
Responsibilities
- Assist in processing veteran benefit applications and claims with precision
- Coordinate with federal agencies to ensure compliance with VA regulations
- Support data management and reporting for veteran program metrics
- Respond to veteran inquiries via phone, email, and in-person
- Contribute to process improvement initiatives for veteran services
- Collaborate with cross-functional teams to deliver seamless veteran support
- Maintain accurate documentation in federal databases and filing systems
Qualifications
- U.S. citizenship (federal requirement)
- Associate's degree or higher (or equivalent experience)
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background investigation
- Detail-oriented with high accuracy in data handling
- Basic understanding of federal regulations (training provided)
- Customer service mindset with empathy for veteran needs