Job Description
Launch your public service career with the City of Philadelphia! We're seeking motivated entry-level professionals to join our administrative team. This role offers comprehensive training, competitive benefits, and direct impact on municipal operations. Perfect for recent graduates or career changers passionate about community service.
Enjoy a collaborative environment with flexible scheduling, tuition reimbursement, and growth opportunities across 30+ city departments. Our commitment to diversity and inclusion ensures equitable advancement for all team members.
Responsibilities
- Process citizen requests and maintain public records using municipal databases
- Assist department heads with scheduling, correspondence, and document preparation
- Support community outreach initiatives through social media and event coordination
- Manage departmental inventory and procurement processes
- Collaborate with cross-functional teams on special projects
- Ensure compliance with city regulations and privacy policies
- Provide frontline customer service via phone, email, and in-person channels
Qualifications
- High school diploma or GED required; associate's degree preferred
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to pass background check and drug screening
- U.S. citizenship or legal resident status
- Prior customer service or administrative experience a plus
- Knowledge of Philadelphia city structure advantageous
- Valid Pennsylvania driver's license may be required for some duties