Job Description
Secure Your Future with the California State Government
We are seeking dedicated individuals to join our team as Entry-Level Government IT Support Specialists. This is an exceptional opportunity to build a stable career in the public sector with no prior experience required. We provide comprehensive training and a clear path for professional advancement.
As a member of our IT team, you will support the critical infrastructure that powers state agencies. If you are a motivated self-starter with a passion for technology and service, we encourage you to apply today.
Why Apply?
- Stable, long-term employment with the State of California.
- Comprehensive benefits package including health, dental, and retirement plans.
- Opportunity for growth and promotion within the government sector.
Key Responsibilities:
- Provide Tier 1 technical support for hardware, software, and network issues.
- Assist in the deployment and maintenance of government computer systems.
- Monitor system performance and troubleshoot connectivity problems.
- Update and maintain accurate records of IT assets and service tickets.
- Collaborate with senior IT staff to implement security protocols.
- Conduct training sessions for government employees on basic software usage.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues.
- Assist in the deployment and maintenance of government computer systems.
- Monitor system performance and troubleshoot connectivity problems.
- Update and maintain accurate records of IT assets and service tickets.
- Collaborate with senior IT staff to implement security protocols.
- Conduct training sessions for government employees on basic software usage.
Qualifications
- High School Diploma or equivalent (Bachelor's degree preferred but not required).
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to obtain and maintain a government security clearance.
- Willingness to work in a fast-paced, collaborative environment.