Job Description
Are you looking to launch a stable and impactful career in the public sector? The City of Charlotte is seeking a detail-oriented Entry-Level Government Operations Associate to join our dynamic team. This role is perfect for recent graduates or career changers eager to contribute to the efficient operation of local government services.
As a key member of the Department of Technology and Innovation, you will play a vital role in supporting municipal operations, ensuring data integrity, and assisting in the implementation of civic technology solutions. We offer a competitive benefits package, a robust training program, and a clear pathway for professional advancement.
Responsibilities
- Assist in the collection, entry, and verification of municipal data and records using various government databases.
- Prepare routine reports, memos, and correspondence for city officials and department heads.
- Support the implementation of new digital tools and software platforms to streamline government processes.
- Maintain and organize physical and digital filing systems to ensure compliance with city protocols.
- Respond to inquiries from the public and internal departments regarding standard operational procedures.
- Monitor office operations to ensure efficiency and adherence to established government regulations.
Qualifications
- Bachelor’s degree in Public Administration, Political Science, Business, or a related field (or equivalent work experience).
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic data management systems.
- Excellent written and verbal communication skills with a focus on professionalism.
- Attention to detail and the ability to maintain high standards of accuracy in high-volume environments.
- Understanding of the importance of confidentiality and ethical standards in government work.
- Ability to work collaboratively in a team environment and adapt to changing priorities.