Job Description
Join the Future of Public Service
We are currently seeking a motivated Government Pension Administrator to join our esteemed team in Columbus, Ohio. This is a fantastic opportunity for individuals looking to start a stable career in the public sector with no prior experience required. We provide comprehensive on-the-job training to ensure your success.
As a key member of our administration team, you will play a vital role in ensuring the financial security and well-being of retired public servants. If you are detail-oriented, organized, and passionate about serving your community, we want to hear from you.
Why Join Us?
- Competitive Salary: Starting at $45,000 with excellent growth potential.
- Stability: Join a government organization dedicated to long-term employment.
- Benefits Package: Includes comprehensive health insurance, retirement pension plan, and paid time off.
Responsibilities
- Process Pension Requests: Assist in reviewing and processing pension benefit applications and claims accurately and efficiently.
- Customer Support: Serve as the primary point of contact for retirees and beneficiaries, answering inquiries regarding pension plans and eligibility.
- Record Management: Maintain precise and up-to-date electronic and physical records for all pension cases.
- Compliance Assistance: Support the verification of documentation to ensure strict adherence to government regulations and compliance standards.
- Data Entry: Input and update member information into our secure pension administration systems with a high degree of accuracy.
- Team Collaboration: Work closely with the finance and HR departments to resolve complex benefit issues.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business Administration, Finance, or a related field is a plus.
- Experience: No prior professional experience required; however, previous clerical or customer service experience is highly valued.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook); basic typing speed of 40+ WPM.
- Communication: Excellent verbal and written communication skills with the ability to explain complex policies to non-technical audiences.
- Attention to Detail: Strong ability to focus on details and ensure data integrity in high-volume environments.
- Confidentiality: Ability to handle sensitive and confidential information with the utmost discretion and professionalism.