Job Description
Are you seeking a stable, long-term career with the security of the California government? Join our dedicated team at the California Public Employee Services office. We are currently hiring for Entry-Level Pension Support Specialists and do not require prior experience.
In this role, you will play a vital part in helping California residents navigate their pension benefits and retirement planning. We pride ourselves on offering one of the best pension plans in the nation, ensuring your future is as secure as our members'.
Why Join Us?
- Unmatched Benefits: Comprehensive health, dental, and vision insurance starting day one.
- Retirement Security: Participate in a defined benefit pension plan that guarantees income in retirement.
- Career Growth: Clear pathways for advancement from entry-level to management roles.
- Work-Life Balance: Generous paid time off and holidays.
Responsibilities
- Answer incoming phone calls and emails regarding pension inquiries and account status.
- Assist members with the completion of pension application forms and required documentation.
- Perform data entry and maintain accurate records of member interactions and transactions.
- Collaborate with the pension administration team to resolve complex member issues.
- Provide exceptional customer service to a diverse population of California residents.
- Stay updated on current government pension regulations and policy changes.
Qualifications
- High school diploma or GED equivalent required.
- No prior experience or specific technical background is necessary; we provide on-the-job training.
- Basic computer proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and ability to handle sensitive financial information with confidentiality.
- Excellent verbal and written communication skills.
- Must be authorized to work in the United States.