Job Description
Are you looking for a stable and rewarding career in the public sector? The City of San Jose is now accepting applications for Entry-Level Government Service Associates. This is an exceptional opportunity for motivated individuals to launch a career in government administration without requiring prior professional experience.
We are committed to diversity and inclusion, offering a comprehensive training program to help you succeed in a mission-driven environment. If you possess strong communication skills and a desire to serve the community, we want to hear from you.
Why Join Us?
- Competitive hourly wage and excellent benefits package.
- Job security and stability within the public sector.
- Professional development and mentorship opportunities.
- Impactful work serving the San Jose community.
Responsibilities
- Respond to and resolve citizen inquiries regarding city services, programs, and policies via phone, email, and in-person.
- Assist with the intake and processing of public records and administrative documents.
- Perform data entry and maintain accurate digital and physical filing systems.
- Direct visitors and provide general information to ensure smooth operations at government counters.
- Collaborate with department staff to support special events and community outreach initiatives.
- Monitor supply levels and assist in ordering necessary office materials.
- Follow all municipal policies and procedures to ensure compliance and safety.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer proficiency and typing skills (40 WPM minimum).
- Strong interpersonal communication skills with the ability to interact professionally with diverse populations.
- Eagerness to learn and ability to follow detailed instructions.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Must be eligible to work in the United States.