Job Description
Join a Leading Federal Contractor and Start Your Tech Career Today!
Are you looking for a rewarding career in Information Technology with excellent benefits and no prior experience required? Apex Federal Solutions is seeking motivated individuals to join our growing team in El Paso, TX. We specialize in delivering top-tier IT support services to federal agencies, and we are committed to training the next generation of tech professionals.
Whether you are fresh out of school or looking to switch careers, we provide the comprehensive training and mentorship you need to succeed in a dynamic government contracting environment.
Why Apply?
- No Experience Necessary: We provide full paid training and certification support.
- Competitive Pay: Starting at $45,000 with annual performance reviews.
- Excellent Benefits: Comprehensive health, dental, and vision insurance.
- Retirement: 401(k) matching plan to secure your future.
- Work-Life Balance: Generous PTO and holiday schedule.
Don't let a lack of experience hold you back. Apply today to launch your career with a company that values your potential and dedication.
Responsibilities
- Provide Tier 1 technical support to federal agency employees via phone, email, and in-person.
- Assist in the setup and configuration of hardware, software, and peripherals.
- Document technical issues and resolutions accurately in the helpdesk ticketing system.
- Collaborate with senior IT staff to troubleshoot and resolve complex network and security issues.
- Conduct routine system checks and maintenance to ensure optimal performance.
- Maintain a clean, organized workspace and adhere to all federal security protocols.
Qualifications
- High school diploma or GED (Associate’s degree preferred but not required).
- No prior professional IT experience required; we value enthusiasm and a willingness to learn.
- Basic understanding of computer operating systems (Windows) and internet navigation.
- Strong customer service skills with a professional, positive attitude.
- Ability to work in a fast-paced environment and adapt to new technologies quickly.
- U.S. Citizenship is required for federal contract eligibility.