Job Description
Launch Your Career in Public Service with No Experience Required!
The State of California is currently seeking a motivated IT Support Specialist to join our San Jose operations. This is an excellent opportunity for individuals looking to enter the government sector with a competitive salary and comprehensive benefits package.
In this role, you will be the first point of contact for technical support, ensuring our staff has the tools they need to succeed. We prioritize internal growth, meaning you will receive extensive training and mentorship from industry experts.
Why Apply?
- Job Security: Stable employment within a major government entity.
- No Experience Needed: We train all new hires from the ground up.
- Competitive Pay: $50k - $65k annually based on qualifications.
- Benefits: Comprehensive medical, dental, and vision coverage.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of desktop computers and peripherals.
- Manage and update departmental databases and records with high accuracy.
- Monitor system performance and respond to alerts to ensure minimal downtime.
- Collaborate with senior IT staff to implement new technology solutions.
- Conduct regular system checks and perform routine maintenance tasks.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field is a plus.
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to pass a background check and security clearance.
- Willingness to learn and adapt to new technologies.