Job Description
We are seeking motivated individuals to join our Entry-Level Pension Administration team. This is an excellent opportunity to launch a stable and rewarding career in the public sector. As a new hire, you will receive comprehensive training and mentorship, requiring no prior experience in pension management.
In this role, you will play a crucial part in serving Illinois retirees and beneficiaries. You will learn to process pension claims, assist with eligibility verification, and ensure that our clients receive the benefits they have earned with the utmost professionalism and care. If you are detail-oriented, reliable, and eager to grow within a government framework, we want to meet you.
Why Join Us?
- Government Stability: Enjoy the security and benefits of working for the State of Illinois.
- Full Training Provided: No experience needed; we teach you everything you need to know.
- Pension Benefits: Eligible for a state pension plan upon completion of probation.
- Career Growth: Clear pathways for advancement within the civil service system.
Responsibilities
- Assist in the intake, review, and processing of new pension applications and benefit claims.
- Verify the accuracy and completeness of applicant documentation.
- Communicate with claimants and beneficiaries via phone, email, and in-person to provide status updates and answer routine inquiries.
- Enter data into state pension management systems with a high degree of accuracy.
- Collaborate with senior administrators to ensure compliance with state and federal pension regulations.
- Organize and maintain confidential filing systems and digital records.
- Participate in ongoing professional development and compliance training.
Qualifications
- High School Diploma or GED is required; an Associate’s degree in a related field is a plus.
- No prior government experience required. We value attitude and aptitude over past history.
- Excellent written and verbal communication skills.
- Strong attention to detail and high-level organizational skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Willingness to undergo a standard background check and security clearance.