Job Description
We are seeking a motivated and detail-oriented Entry Level Pension Specialist to join the California State Retirement Services (CalSRS) team in San Jose. In this pivotal role, you will play a key part in ensuring the integrity and accuracy of the state's pension plans for thousands of public employees. We offer a comprehensive benefits package, a supportive work environment, and a clear pathway for career advancement within the California government.
Why Join Us?
- Impactful Work: Directly contribute to the financial security of public servants.
- Stability: Enjoy the security and benefits of a stable government career.
- Growth: Access to professional development and tuition reimbursement programs.
Responsibilities
- Assist in Processing: Support the processing of new pension applications, benefit verifications, and retirement calculations for eligible government employees.
- Data Accuracy: Maintain precise records in our secure database, ensuring compliance with state and federal regulations.
- Customer Support: Serve as a point of contact for inquiries from retirees and active employees regarding pension eligibility and benefits.
- Regulatory Compliance: Stay updated on changes in pension laws and government policies, implementing necessary adjustments to internal procedures.
- Reporting: Prepare routine reports on processing metrics and assist in auditing pension files for accuracy.
- Collaboration: Work closely with the senior pension analysts and HR department to resolve complex benefit issues.
Qualifications
- Education: Bachelor’s degree in Finance, Accounting, Public Administration, or a related field, or equivalent work experience.
- Attention to Detail: Exceptional ability to manage large volumes of data with 100% accuracy.
- Communication Skills: Strong verbal and written communication skills with the ability to explain complex financial concepts to non-experts.
- Technical Proficiency: Familiarity with Microsoft Office Suite (Excel, Word) and willingness to learn internal pension software systems.
- Integrity: High ethical standards and the ability to handle sensitive personal and financial information with discretion.
- Problem Solving: Demonstrated ability to troubleshoot issues and find effective solutions under pressure.