Job Description
Join the U.S. Federal Government as a Pension Plan Specialist. We are seeking motivated individuals to join our team in New Orleans and support the administration of federal retirement benefits. This is an entry-level opportunity for those looking to start a meaningful career in public service. No prior federal experience is required; we provide comprehensive training to help you succeed.
Why Join Us?
- Job Security: Work for the nation's largest employer with unparalleled job stability.
- Competitive Pay: Earn a salary range of $42,000 - $52,000 USD annually.
- Benefits Package: Access to comprehensive health insurance, generous paid time off, and a secure federal pension plan.
- Career Growth: Clear pathways for advancement within the federal civil service.
Responsibilities
- Assist in the processing and verification of Thrift Savings Plan (TSP) transactions and Federal Employee Retirement System (FERS) applications.
- Respond to inquiries from federal retirees and employees regarding pension eligibility, benefit calculations, and account status.
- Maintain accurate and confidential records of employee contributions and pension documentation.
- Prepare and mail correspondence, notices, and benefit summaries to clients in a timely manner.
- Collaborate with the pension administration team to identify trends and improve service delivery.
- Perform data entry and database management tasks to ensure data integrity across federal systems.
- Support compliance with federal regulations regarding retirement plan administration.
Qualifications
- Education: High School Diploma or GED required. Associate's degree or Bachelor's degree in Finance, Business Administration, or a related field is preferred.
- Experience: No prior experience required. Strong interest in government operations and public service.
- Skills: Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn federal software systems.
- Communication: Excellent verbal and written communication skills with the ability to explain complex information clearly.
- Attention to Detail: Ability to perform high-volume data entry with high accuracy and maintain strict confidentiality.
- Physical Requirements: Ability to sit for extended periods and operate standard office equipment.
- U.S. Citizenship: Must be a U.S. citizen to apply for federal employment.