Job Description
Join the Social Security Administration as an entry-level Administrative Assistant and launch your federal career in Baltimore! This role offers comprehensive benefits, competitive pay, and opportunities for growth within one of America's most impactful agencies. You'll support critical public services while gaining invaluable experience in federal operations.
Responsibilities
- Process and maintain accurate beneficiary records using federal databases
- Respond to constituent inquiries via phone, email, and in-person
- Prepare official correspondence and administrative documents
- Coordinate office logistics and scheduling for senior staff
- Assist with data entry and report generation using SSA systems
- Support public outreach events and community engagement initiatives
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain federal background clearance
- Strong written and verbal communication skills
- Detail-oriented with excellent organizational abilities
- Ability to handle sensitive information with discretion