Job Description
Join our mission-serving heroes as a Federal Administrative Assistant in Boston! This daily-pay opportunity offers competitive hourly rates, flexible scheduling, and the chance to make a tangible impact on veteran services. Enjoy premium workspace in downtown Boston with full federal benefits including health insurance, retirement plans, and paid time off.
Our dynamic team values precision, cultural competence, and service excellence. You'll work in a collaborative environment supporting critical veteran benefits programs with state-of-the-art technology and professional development opportunities.
Responsibilities
- Process veteran benefit applications and documentation with 100% accuracy
- Manage confidential records using federal compliance standards
- Coordinate with veteran families and community partners
- Utilize VA systems for case management and reporting
- Provide exceptional customer service via phone, email, and in-person
- Support outreach initiatives for underserved veteran populations
- Maintain strict adherence to HIPAA and VA privacy regulations
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite
- Experience with federal records management systems
- Ability to obtain VA background clearance
- Bilingual English/Spanish preferred
- Strong attention to detail and organizational skills
- Ability to work independently in fast-paced environment