Job Description
Join the Social Security Administration as an Entry-Level Administrative Assistant and launch your federal career in Memphis! No prior experience required – we provide comprehensive training to support America's most vital social programs. Enjoy competitive benefits, job security, and opportunities for advancement while serving your community. This is your gateway to a stable, rewarding career with the federal government.
Responsibilities
- Process benefit applications and maintain accurate documentation
- Assist beneficiaries with inquiries via phone and in-person
- Organize and manage filing systems using digital tools
- Prepare correspondence and reports following federal guidelines
- Support office operations including scheduling and records management
- Collaborate with team members to ensure service excellence
- Adhere to strict confidentiality and data security protocols
Qualifications
- U.S. citizenship (mandatory for federal positions)
- High school diploma or equivalent (no college required)
- Basic computer proficiency with Microsoft Office Suite
- Strong communication and customer service skills
- Ability to pass federal background check and drug screening
- Detail-oriented with organizational aptitude
- Willingness to complete on-the-job training program
- Reliable transportation to downtown Memphis office