Job Description
Join the mission of the Social Security Administration as an entry-level Administrative Specialist in Indianapolis. No federal experience required! This full-time position offers comprehensive benefits, competitive pay, and the opportunity to serve American citizens while building a stable career. We provide on-the-job training and career advancement pathways for motivated individuals passionate about public service.
As a key member of our team, you'll support critical operations in a dynamic federal environment with flexible scheduling and work-life balance. Enjoy federal holidays, paid leave, retirement plans, and health insurance coverage. Perfect for recent graduates or career changers seeking meaningful employment with no prior experience necessary.
Responsibilities
- Process and verify citizen applications for federal benefits using SSA systems
- Assist with document management and record-keeping in compliance with federal protocols
- Respond to citizen inquiries via phone, email, and in-person with professionalism
- Support office operations including scheduling, data entry, and report preparation
- Collaborate with cross-functional teams to ensure service delivery excellence
- Maintain strict confidentiality of sensitive citizen information
- Participate in continuous training programs to develop federal expertise
Qualifications
- High school diploma or equivalent (no college experience required)
- U.S. citizenship required for federal employment
- Basic computer proficiency with Microsoft Office Suite
- Strong attention to detail and accuracy in documentation
- Excellent communication and interpersonal skills
- Ability to pass federal background check
- No prior experience necessary – training provided
- Commitment to public service and ethical standards