Job Description
Join the Social Security Administration as a Federal Administrative Specialist in Kansas City, MO. This critical role supports our mission to deliver equitable and efficient services to millions of Americans. You'll be part of a dynamic team ensuring operational excellence in federal program administration. Enjoy competitive benefits, career stability, and opportunities for professional growth within one of America's most trusted agencies.
Responsibilities
- Process and verify complex benefit applications with 99.7% accuracy
- Manage confidential case files and maintain secure digital records
- Coordinate with federal partners to resolve beneficiary inquiries
- Generate analytical reports for program improvement initiatives
- Train staff on SSA policies and procedural updates
- Support outreach events to expand public service access
Qualifications
- U.S. citizenship required
- Bachelor's degree in Public Administration or related field
- 2+ years federal administrative experience
- Proficiency in federal record-keeping systems (e.g., MAXIS)
- Ability to obtain Public Trust security clearance
- Advanced knowledge of SSA regulations and guidelines
- Exceptional written/verbal communication skills