Job Description
Join the Social Security Administration as a Federal Administrative Specialist in Louisville, KY. This pivotal role supports our mission to deliver critical services to millions of Americans. You'll operate in a dynamic environment where precision, efficiency, and dedication to public service are paramount. Enjoy competitive benefits, professional development opportunities, and the pride of serving your community. If you're detail-oriented with a passion for administrative excellence, this is your chance to make a tangible impact in federal operations.
Responsibilities
- Manage and maintain confidential case files with meticulous attention to accuracy and compliance
- Process complex benefit applications using SSA systems and federal regulations
- Coordinate with internal teams and external agencies to resolve inquiries and discrepancies
- Generate detailed reports and correspondence for senior leadership and congressional stakeholders
- Implement and optimize administrative workflows to enhance operational efficiency
- Ensure adherence to federal privacy laws (e.g., HIPAA, FOIA) and agency protocols
- Train and mentor junior staff on administrative procedures and system navigation
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- Minimum 3 years of administrative experience in government or regulated industry
- Proficiency in Microsoft Office Suite and federal case management systems
- Exceptional written and verbal communication skills with ability to explain complex policies
- U.S. citizenship and ability to pass federal background investigation
- Strong analytical skills with experience interpreting federal regulations (e.g., SSA Blue Book)
- Project management experience with demonstrated ability to meet deadlines
- Knowledge of Kentucky state and federal administrative processes preferred