Job Description
Join our dedicated team at the U.S. Department of Veterans Affairs in Baltimore as a Federal Administrative Specialist. This pivotal role supports critical veteran services through streamlined administrative operations in a mission-driven environment. Enjoy competitive federal benefits, professional development opportunities, and the chance to make a tangible impact on our nation's heroes. Located in downtown Baltimore, our office offers modern amenities and accessible public transit connections.
Responsibilities
- Manage veteran benefit documentation processing with 99% accuracy and strict compliance with federal regulations
- Coordinate interdepartmental communications and scheduling for leadership teams
- Develop and maintain confidential records management systems using VA-specific databases
- Analyze administrative workflows to identify efficiency improvements
- Prepare official correspondence and reports for senior leadership review
- Train and mentor junior administrative staff on federal protocols
Qualifications
- U.S. citizenship required
- Bachelor's degree in Public Administration or related field (or equivalent experience)
- Minimum 2 years federal administrative experience
- Proficiency in Microsoft Office Suite and VA databases (e.g., VISTA)
- Secret security clearance eligibility
- Exceptional written and verbal communication skills
- Ability to handle sensitive veteran information with discretion