Job Description
Join our mission-critical team at the VA Rocky Mountain Regional Office in Colorado Springs as a Federal Administrative Specialist. This pivotal role supports our nation's veterans through exceptional service delivery and operational excellence. You'll work in a dynamic environment where your organizational skills directly impact veteran benefits processing, ensuring timely and accurate outcomes.
Position includes comprehensive federal benefits package, telework eligibility, and professional development opportunities. We value integrity, service, and innovation in everything we do.
Responsibilities
- Manage veteran benefit application workflows with 99% accuracy and timeliness
- Coordinate interdepartmental communications and documentation systems
- Utilize federal databases (e.g., VBMS, VBA) for case tracking and reporting
- Prepare correspondence and reports adhering to federal formatting standards
- Support compliance audits through meticulous record maintenance
- Train junior staff on administrative procedures and VA regulations
- Implement process improvements using Lean Six Sigma methodologies
Qualifications
- Bachelor's degree in Public Administration or related field (or equivalent experience)
- Minimum 3 years federal administrative experience
- Proficiency in Microsoft Office Suite and federal IT systems
- VA Form 10-2850c application knowledge
- Active Secret security clearance (or ability to obtain)
- Experience with Freedom of Information Act (FOIA) requests
- Records Management Certificate (preferred)
- Knowledge of 38 CFR regulations