Job Description
Are you a detail-oriented professional looking to make a tangible impact on the lives of veterans? The U.S. Department of Veterans Affairs is seeking a highly skilled Federal Administrative Specialist to join our Philadelphia Regional Office team. In this pivotal role, you will serve as the backbone of our administrative operations, ensuring the seamless processing of federal claims and the efficient management of office resources.
This position offers the stability of the federal government with the opportunity to work in a collaborative, mission-driven environment. You will be responsible for high-volume document processing, customer service, and ensuring strict adherence to federal regulations. If you possess strong organizational skills and a commitment to public service, we encourage you to apply.
Responsibilities
- Manage and process incoming federal applications and claims with high accuracy and speed.
- Ensure strict compliance with VA regulations, OMB directives, and federal administrative policies.
- Coordinate communication between stakeholders, veterans, and internal departments to resolve inquiries efficiently.
- Maintain and organize complex digital and physical filing systems in accordance with privacy laws.
- Prepare, proofread, and distribute official correspondence and reports.
- Assist in the scheduling and coordination of staff meetings and inter-agency initiatives.
Qualifications
- Bachelor’s degree in Business Administration, Public Policy, or a related field (or equivalent work experience).
- Minimum of 2-4 years of experience in federal or administrative support roles.
- Proficiency in Microsoft Office Suite and federal case management software (e.g., CMS, ESK).
- Strong written and verbal communication skills with the ability to write clear, concise directives.
- Excellent attention to detail and the ability to prioritize tasks in a fast-paced, high-pressure environment.
- U.S. Citizenship is required for federal employment.