Job Description
Join our mission-serving heroes as a Federal Administrative Specialist in Raleigh. This pivotal role supports critical operations within the VA's regional office, ensuring seamless delivery of veteran services. You'll be part of a dedicated team committed to excellence in public service while enjoying comprehensive federal benefits and career advancement opportunities. Our modern downtown Raleigh campus offers a collaborative environment with state-of-the-art facilities and flexible work arrangements.
Responsibilities
- Manage veteran case files with precision using VA systems and maintain strict compliance with federal regulations
- Coordinate complex scheduling for multi-stakeholder meetings and veteran appointments
- Prepare official correspondence, reports, and briefings adhering to federal formatting standards
- Oversee procurement processes and budget tracking for departmental operations
- Provide frontline customer service to veterans and their families, resolving inquiries with empathy
- Implement records management protocols ensuring HIPAA and FOIA compliance
- Train staff on administrative procedures and system updates
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- Minimum 3 years administrative experience in federal/government setting
- Proficiency with Microsoft Office Suite and federal databases (e.g., VA VISTA)
- Strong knowledge of federal procurement regulations (FAR) and records management
- Exceptional written and verbal communication skills
- Ability to obtain and maintain Public Trust security clearance
- Experience with veteran service organizations preferred
- Certified Federal Administrative Assistant (CFAA) designation a plus