Job Description
Join the Social Security Administration's San Jose office as a Federal Administrative Specialist and become a vital part of our mission to deliver critical services to millions of Americans. This rewarding role offers competitive benefits, career advancement opportunities, and the chance to make a tangible impact in your community. We're seeking a detail-oriented professional to support our administrative operations in a dynamic federal environment.
Responsibilities
- Manage and maintain confidential case files and electronic records using federal compliance protocols
- Process and verify citizen applications for Social Security benefits with 99% accuracy
- Coordinate cross-departmental communications and scheduling for leadership team
- Generate comprehensive statistical reports using Microsoft Office Suite
- Provide exceptional customer service via in-person, phone, and digital channels
- Implement and maintain office filing systems in accordance with federal regulations
- Assist in onboarding new staff with administrative procedures
Qualifications
- U.S. citizenship (mandatory for federal employment)
- Associate's degree in Business Administration or related field
- Minimum 2 years of administrative experience in regulated environments
- Proficiency in Microsoft Office (Outlook, Excel, Word) and federal databases
- Ability to obtain and maintain a government security clearance
- Exceptional organizational skills with attention to detail
- Experience with FOIA procedures and records management
- Bilingual (English/Spanish) preferred