Job Description
Join our dedicated team at the Phoenix VA Health Care System as a Federal Administrative Specialist in Mesa, AZ. This pivotal role supports veterans through critical administrative functions while ensuring compliance with federal regulations. We offer competitive benefits, professional development opportunities, and a mission-driven environment where your work directly impacts our nation's heroes.
Responsibilities
- Manage veteran records and correspondence in accordance with HIPAA and VA protocols
- Process administrative claims, benefits applications, and eligibility verifications
- Coordinate scheduling for medical appointments and veteran outreach programs
- Maintain digital filing systems with 99.9% accuracy and security compliance
- Support cross-functional teams with data analysis and report generation
- Facilitate communication between veterans, healthcare providers, and external agencies
- Ensure all documentation meets federal regulatory standards
Qualifications
- Minimum 2 years of federal administrative or healthcare administration experience
- Proficiency with VA-specific systems (VistA, CPRS) and Microsoft Office Suite
- Valid U.S. citizenship and ability to pass federal background check
- Associates degree in Business Administration or related field required
- Exceptional attention to detail and documentation accuracy
- Strong written and verbal communication skills
- Experience with veteran affairs procedures highly preferred
- Ability to handle confidential information with discretion