Job Description
Join our mission to serve America's heroes as a Federal Administrative Specialist in San Jose, CA. This pivotal role supports critical veteran services through streamlined operations, documentation management, and interdepartmental coordination. You'll work in a dynamic environment where your organizational skills directly impact veterans' access to healthcare and benefits. Enjoy competitive federal benefits, career advancement opportunities, and the satisfaction of contributing to a meaningful public service mission.
Responsibilities
- Manage and maintain confidential veteran records in compliance with federal regulations (HIPAA, Privacy Act)
- Coordinate administrative workflows across multiple departments including scheduling, correspondence, and data entry
- Process and track benefit applications with 99% accuracy within SLA timelines
- Prepare official reports, memorandums, and briefings for senior leadership review
- Utilize VA-specific systems (VBA, VISTA) for case management and documentation
- Lead cross-functional projects to improve administrative efficiency
- Serve as primary point of contact for internal and external stakeholder communications
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- Minimum 3 years of federal administrative experience with records management
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Expert knowledge of federal documentation standards and privacy protocols
- Ability to obtain and maintain a Public Trust security clearance
- Exceptional organizational skills with attention to detail in high-volume environments
- Strong written and verbal communication skills
- Experience with federal HR systems (e.g., HRIS, DEERS) preferred