Job Description
Join our mission-critical team at the Jacksonville VA Medical Center as a Federal Administrative Specialist. This pivotal role supports our healthcare operations through comprehensive administrative functions, ensuring seamless service delivery to our nation's veterans. You'll work in a dynamic environment where attention to detail, organizational excellence, and commitment to public service directly impact veteran care outcomes.
Position offers competitive federal benefits package, flexible work options, and professional development opportunities. Ideal candidates thrive in structured settings with opportunities for advancement within the federal system.
Responsibilities
- Manage and maintain confidential veteran records in compliance with federal privacy regulations (HIPAA, FOIA)
- Coordinate complex scheduling systems for multi-disciplinary clinical teams and veteran appointments
- Process administrative claims, benefits paperwork, and correspondence with 99% accuracy
- Serve as primary liaison between veterans, families, and clinical departments
- Implement electronic health record (EHR) updates and data quality assurance protocols
- Prepare official reports, briefings, and correspondence for leadership review
- Oversee office supply inventory and facility maintenance coordination
Qualifications
- Minimum 3 years administrative experience in federal/government environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Active security clearance or ability to obtain within 30 days
- Knowledge of federal procurement procedures (FAR/DFARS)
- VA-specific experience with VISTA or CPRS systems preferred
- Exceptional written and verbal communication skills
- Ability to handle sensitive information with discretion and professionalism
- U.S. citizenship required