Job Description
Join our dedicated team at the U.S. Department of Veterans Affairs in Charlotte, NC, as a Federal Administrative Specialist. This immediate opening offers a unique opportunity to support critical veteran services while advancing your career in federal administration. Enjoy competitive benefits, professional development, and the pride of serving those who served our nation.
Why Join Us?
• Comprehensive federal benefits package
• Telework flexibility (3 days/week)
• Student loan repayment assistance
• Career advancement pathways
Responsibilities
- Manage veteran benefit applications with 100% accuracy and timeliness
- Coordinate cross-departmental communications using VA systems (VBA, VHA)
- Process sensitive documentation while maintaining HIPAA/FERPA compliance
- Analyze administrative data to optimize service delivery metrics
- Train new staff on federal protocols and VA-specific software
- Prepare reports for senior leadership on operational efficiency
- Serve as primary liaison between veterans and support services
Qualifications
- Bachelor's degree in Public Administration or related field (or equivalent experience)
- Minimum 3 years federal administrative experience required
- Proficiency in Microsoft Office Suite and VA systems (e.g., VBMS, VISTA)
- Active security clearance or ability to obtain within 30 days
- US citizenship and eligibility for federal employment
- Proven track record of handling confidential information
- Excellent written and verbal communication skills
- Experience with veteran service organizations preferred