Job Description
Join our mission to serve America's heroes as a Federal Administrative Specialist at the VA Portland Health Care System. This pivotal role supports our healthcare professionals through streamlined operations, ensuring seamless service delivery to veterans across the Pacific Northwest.
As a key member of our administrative team, you'll be the backbone of our operations, managing critical processes that directly impact veteran care. Enjoy competitive federal benefits, professional development opportunities, and the pride of contributing to a mission that matters.
Responsibilities
- Coordinate veteran appointment scheduling and medical record management
- Process travel authorizations and expense reports in compliance with federal regulations
- Manage correspondence, reports, and official documentation using VA systems
- Provide frontline support to veterans and families via phone and in-person inquiries
- Collaborate with clinical teams to ensure administrative workflow optimization
- Maintain compliance with HIPAA and VA privacy policies
- Train staff on administrative procedures and system updates
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience in federal/government setting
- Proficiency in Microsoft Office Suite and VA electronic health records
- Knowledge of federal travel regulations and procurement processes
- Exceptional organizational skills with attention to detail
- Ability to handle sensitive information with discretion
- Strong written and verbal communication abilities
- Ability to obtain and maintain security clearance