Job Description
Join the Social Security Administration as a Federal Administrative Specialist in Miami, FL. This prestigious role offers competitive benefits, job stability, and the opportunity to serve the public while advancing your career in federal service. We seek a detail-oriented professional to support critical operations in our bustling South Florida office.
Responsibilities
- Manage and maintain confidential case files and electronic records
- Process benefit applications with 100% accuracy and timeliness
- Provide exceptional customer service via phone, email, and in-person inquiries
- Coordinate administrative tasks including scheduling, correspondence, and data entry
- Assist in compliance with federal regulations and agency policies
- Collaborate with cross-functional teams to support program objectives
Qualifications
- U.S. citizenship and ability to pass federal background check
- Associate's degree or equivalent administrative experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Minimum 2 years of administrative or customer service experience
- Strong organizational skills with attention to detail
- Ability to handle sensitive information with discretion