Job Description
Join our mission to serve America's heroes as a Federal Administrative Specialist in Charlotte, NC. The U.S. Department of Veterans Affairs offers competitive benefits, career growth opportunities, and the chance to make a meaningful impact. Enjoy federal retirement plans, health insurance, and generous paid leave. We're seeking detail-oriented professionals to support our veteran-focused initiatives in a collaborative, mission-driven environment.
Responsibilities
- Manage and maintain confidential veteran records using federal databases
- Coordinate scheduling, correspondence, and document processing for departmental operations
- Provide frontline support to veteran inquiries via phone, email, and in-person interactions
- Assist with budget tracking, procurement requests, and financial reporting
- Support HR functions including onboarding, training coordination, and personnel file maintenance
- Prepare official reports, presentations, and executive briefings
- Ensure compliance with federal regulations (FOIA, HIPAA, VA policies)
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 2 years administrative experience in federal/government setting
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Knowledge of federal records management procedures
- Ability to obtain and maintain a government security clearance
- Exceptional organizational skills with attention to detail
- Strong written and verbal communication abilities
- Experience with case management systems preferred