Job Description
Join our mission-critical team supporting veterans' services in Sacramento. This immediate hire opportunity offers a chance to make a direct impact while gaining invaluable federal experience. Enjoy competitive benefits, flexible scheduling, and a supportive work environment committed to professional growth.
Responsibilities
- Process veteran benefit applications with 99% accuracy within SLA
- Coordinate interdepartmental communications for urgent cases
- Maintain secure electronic records using VA systems
- Respond to veteran inquiries via phone/email within 24 hours
- Support compliance audits through documentation preparation
- Train temporary staff on VA protocols
- Generate monthly performance reports for leadership
Qualifications
- U.S. citizenship required (per federal law)
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain VA security clearance within 30 days
- Experience with federal documentation standards (FAR/DFARS)
- Strong problem-solving and multitasking abilities
- Ability to work flexible hours including occasional weekends