Job Description
Join our mission to serve America's heroes as an immediate hire Federal Administrative Specialist at the U.S. Department of Veterans Affairs in Tampa, FL. This full-time role offers competitive benefits, career stability, and the opportunity to make a direct impact on veterans' lives. We seek a detail-oriented professional to support critical operations within our regional office.
The ideal candidate will thrive in a fast-paced federal environment, demonstrating exceptional organizational skills and a commitment to public service. This position requires immediate availability and offers a streamlined hiring process for qualified candidates.
Responsibilities
- Manage veteran case files and ensure compliance with federal regulations and VA policies
- Coordinate administrative tasks including scheduling, correspondence, and document processing
- Provide frontline customer service to veterans and their families via phone and in-person
- Maintain digital databases and generate reports using VA-specific systems
- Collaborate with cross-functional teams to support veteran outreach initiatives
- Process benefits applications and track case statuses in VA systems
- Assist with quality assurance reviews and compliance audits
Qualifications
- U.S. citizenship required
- Minimum 2 years of administrative experience in a federal or regulated environment
- Proficiency in Microsoft Office Suite and database management
- Ability to obtain and maintain a government security clearance
- Exceptional written and verbal communication skills
- Knowledge of VA programs and veterans' services preferred
- Ability to handle sensitive information with discretion and professionalism
- Experience with case management systems (e.g., VBA, VBMS)