Job Description
Join our mission-critical team in Charlotte, NC as an immediate hire Federal Administrative Specialist. This temporary position offers a unique opportunity to serve veterans while gaining valuable federal experience in a dynamic environment. Enjoy competitive GS-scale compensation, comprehensive benefits, and the satisfaction of directly supporting America's heroes.
Responsibilities
- Process veteran benefit claims with 98% accuracy and strict adherence to federal guidelines
- Manage confidential veteran records using VA's proprietary systems (VBA, VBMS)
- Coordinate cross-agency communications with state and local partners
- Conduct quality assurance reviews for 50+ daily benefit submissions
- Train and mentor 3-5 temporary staff members on VA protocols
- Generate monthly performance reports using Excel and Power BI
Qualifications
- U.S. citizenship required
- Minimum 2 years federal administrative experience
- Proficiency in VA systems (VBA, VBMS, COB)
- Secret security clearance (or ability to obtain within 30 days)
- Bachelor's degree in Public Administration or related field
- Advanced Microsoft Office certification (MOS Expert)
- Experience with veteran advocacy organizations preferred