Job Description
Join our dedicated team at the U.S. Department of Veterans Affairs as a Federal Administrative Specialist supporting critical weekend operations in Seattle. This unique opportunity allows you to serve our nation's heroes while enjoying a balanced weekend schedule. We offer competitive benefits, professional development, and a mission-driven workplace environment.
Responsibilities
- Process and prioritize veteran benefit applications with 99% accuracy during weekend shifts
- Coordinate with federal agencies and stakeholders across time zones for seamless operations
- Maintain secure electronic records in compliance with federal regulations (HIPAA, FISMA)
- Provide exceptional customer service to veterans and their families via phone and email
- Generate weekly performance reports using federal databases (e.g., VBMS, VBA)
- Support weekend emergency response protocols for urgent veteran cases
- Train on new federal systems and procedures during off-peak hours
Qualifications
- U.S. citizenship required (federal mandate)
- Minimum 2 years administrative experience in government or regulated industry
- Proficiency in Microsoft Office Suite and federal databases (VA-specific training provided)
- Ability to obtain and maintain Public Trust security clearance
- Strong written communication skills for federal documentation
- Flexible availability to work Saturdays and Sundays (6 AM - 6 PM)
- Knowledge of veteran benefits programs preferred
- Valid U.S. driver's license for occasional inter-agency travel