Job Description
Join the Social Security Administration as a Federal Claims Specialist in Cleveland! We're urgently hiring dedicated professionals to serve our community by processing retirement, disability, and survivor benefits. This full-time position offers competitive compensation, comprehensive federal benefits, and career advancement opportunities. Make a meaningful impact while working in a supportive team environment.
Responsibilities
- Process and adjudicate Social Security claims with 98% accuracy
- Conduct interviews to gather claimant documentation and evidence
- Apply federal regulations (Title II & XVI) to determine benefit eligibility
- Represent SSA at public outreach events to educate citizens
- Maintain electronic case files and ensure data integrity
- Collaborate with medical professionals for disability assessments
- Resolve complex claim discrepancies through investigation
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 2 years federal claims processing experience
- Proficiency with SSA claims processing systems (e.g., MSSICS)
- Knowledge of federal regulations (20 CFR Parts 400-499)
- Ability to obtain and maintain federal security clearance
- Strong analytical and decision-making skills
- Excellent communication and customer service abilities