Job Description
We are looking for a highly skilled Federal IT Support Specialist to join our dynamic team in Sacramento, CA. In this pivotal role, you will ensure the reliability and security of critical government infrastructure. We are proud to offer weekly pay and a comprehensive benefits package for our dedicated employees.
As part of the federal workforce, you will be at the forefront of technological innovation, supporting essential services that impact the community. If you are a problem-solver with a passion for technology and government service, apply today.
Responsibilities
- Provide Tier 2 technical support for federal hardware and software systems.
- Install, configure, and troubleshoot operating systems, including Windows and Linux.
- Monitor network performance and perform routine maintenance to ensure optimal uptime.
- Ensure strict compliance with federal cybersecurity protocols and security clearances.
- Maintain accurate documentation of all service tickets, repairs, and system changes.
- Collaborate with cross-functional teams to implement IT best practices.
Qualifications
- Minimum of 2 years of experience in IT support, help desk, or a related field.
- Active Secret Security Clearance or willingness to undergo a background investigation.
- Proficiency in Microsoft Office Suite and troubleshooting hardware peripherals.
- Strong understanding of network principles, TCP/IP, and VPNs.
- Associate degree in Information Technology, Computer Science, or related discipline.
- Excellent written and verbal communication skills.