Job Description
Join the U.S. Department of Veterans Affairs and secure a stable career with unmatched benefits. We are seeking a dedicated IT Support Specialist to join our team in Arlington, VA. This role offers the opportunity to serve the nation while enjoying a secure work environment and comprehensive federal benefits package.
Why Choose Us?
- Stability: Federal employment provides job security and career advancement.
- Benefits: Comprehensive health, dental, and vision insurance.
- Pension Plan: Defined benefit retirement plan.
Responsibilities
- Provide technical support and troubleshooting for hardware and software systems.
- Manage and maintain the agency's network infrastructure and security protocols.
- Respond to help desk tickets and resolve user issues in a timely manner.
- Conduct regular system audits and ensure compliance with federal regulations.
- Train staff on new technologies and software applications.
Qualifications
- High school diploma or GED required; Associate's degree in IT or related field preferred.
- Minimum of 2 years of experience in IT support or a related technical field.
- Active Secret Security Clearance (or ability to obtain) is required.
- Strong knowledge of Windows, Linux, and networking concepts.
- Excellent problem-solving and communication skills.