Job Description
Are you seeking a stable career with federal benefits? We are currently accepting applications for a Federal IT Support Specialist in San Diego, California. This is an immediate hire opportunity for a dedicated professional to join our growing federal team. We offer a comprehensive benefits package, including health insurance, a generous retirement plan, and paid time off, ensuring a secure work-life balance.
As a key member of our IT team, you will play a crucial role in maintaining the integrity of federal systems and supporting our mission-critical operations. If you are looking for a long-term career path in the public sector, this is your chance to make an impact.
Responsibilities
- Provide technical troubleshooting and support for federal hardware, software, and network systems.
- Assist in maintaining the security and confidentiality of sensitive federal data and records.
- Collaborate with cross-functional teams to implement IT solutions and improve operational efficiency.
- Document technical issues, resolutions, and system configurations in the central database.
- Conduct regular system audits to ensure strict compliance with federal regulations and policies.
- Respond to user inquiries and service requests in a timely and professional manner.
- Assist in the deployment and configuration of new federal equipment and software updates.
Qualifications
- U.S. Citizenship is required for this federal position.
- Minimum of 2 years of experience in IT support, systems administration, or a related technical field.
- Strong understanding of computer hardware, operating systems (Windows/Linux), and network protocols.
- Excellent written and verbal communication skills for interfacing with diverse stakeholders.
- Ability to obtain or possess a favorable background investigation/security clearance.
- Experience with federal compliance standards (e.g., FISMA, NIST) is a plus.